Skills and Competencies

• Technical writing
• Editing
• HTML
• CSS
• Structured authoring
• XML
• DocBook
• DITA
• Paligo
• Confluence
• Jira
• Content design
• Instructional design
• Help documentation
• Web design
• Online user assistance
• Content strategy
• Information architecture
• UX design
• MadCap Flare
• Git
• Markdown
• Docs-as-code
• Kanban
• SnagIt
• Visual Studio Code
• Regular expressions
• Microsoft Office
• Confluence
• Adobe FrameMaker
• Adobe InDesign
• Adobe RoboHelp
• Adobe Captivate
• Adobe XD

Experience

Okta
Technical Writer
April 2025 - Current

Seneca College
Member, Technical Communication (TEC) Progam Advisory Committee
April 2025 - Current

Dominion Voting Systems
Technical Writer
March 2023 - April 2025

Privacera
Technical Editor & Information Architect (Contract)
July 2022 - Feb 2023

Wordnik
Technical Editor (Contract)
April 2022 - July 2022

Tulip
Content Designer Coop
Jan 2022 - April 2022

Rotman Research Institute (Baycrest)
Honours Thesis Research Project
July 2019 - March 2020

The Excalibur, York University
Contributing Writer
2017

Chart Attack (Music Blog), Toronto
Music Journalist
2016

BlogTO, Toronto
Content Writer
2016

Evolve Camps, Toronto
Web Content Writer
2016

Shift Transit, Toronto
Field Mechanic
October 2020 - August 2021

Education

Seneca College, Toronto
Graduate Certificate, Technical Communications
May-Dec 2021

York University, Toronto
Honours BA in Cognitive Science
2015-2020

Durham College, Oshawa
Sports Administration
2013-2015

Certifications & Awards

• Certified Professional Technical Communicator (CPTC)
• York University Continuing Student Scholarship
• Durham Region Chairman’s Award Scholarship